Public Toilets Review - East Gippsland

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A map of East Gippsland Shire

Public toilets are essential facilities that support residents, visitors, and community events across East Gippsland. We’re reviewing these sites to ensure they are clean, safe, accessible, and meet community needs and expectations.

We want to hear your thoughts on the 114 Council-managed public toilet locations across our shire. These facilities are an important part of our public spaces, and your feedback will help us shape how we manage them now and into the future.

We’re seeking feedback on public toilets managed by Council to make sure they meet community needs. Facilities managed privately or by Committees of Management are not part of this first round of community consultation.

Whether you’re a resident or a visitor, your input matters. We want to understand what you think about Council-managed public toilets:

  • Cleanliness
  • Infrastructure condition
  • Accessibility
  • Safety
  • Location

This first round of feedback is open to 9 February 2026. Your feedback will guide future planning for public toilets and showers, including cleaning schedules and maintenance priorities. This is an important step in meeting community expectations and improving satisfaction.


Have your say on public toilets

To make it easy for you to share your thoughts, we’re offering several ways to get involved:

  • In person
    Surveys and feedback can also be completed in-person at any of our customer service centres/libraries or emailed to feedback@egipps.vic.gov.au or mailed to PO Box 1618, Bairnsdale VIC 3875.

What’s next?
This work is part of our East Gippsland Public Amenities Service Review.

Once we’ve completed the first round of community consultation, we will be collating your feedback to help shape the draft East Gippsland Public Services Amenities Review. As part of this work, we will also be considering the broader provision/distribution of facilities owned or operated by private entities, other levels of government or Committees of Management.

When the draft service review document is ready in 2026, we’ll share it with the community and invite you to have your say again.

Stay involved, your feedback makes a difference!

Public toilets are essential facilities that support residents, visitors, and community events across East Gippsland. We’re reviewing these sites to ensure they are clean, safe, accessible, and meet community needs and expectations.

We want to hear your thoughts on the 114 Council-managed public toilet locations across our shire. These facilities are an important part of our public spaces, and your feedback will help us shape how we manage them now and into the future.

We’re seeking feedback on public toilets managed by Council to make sure they meet community needs. Facilities managed privately or by Committees of Management are not part of this first round of community consultation.

Whether you’re a resident or a visitor, your input matters. We want to understand what you think about Council-managed public toilets:

  • Cleanliness
  • Infrastructure condition
  • Accessibility
  • Safety
  • Location

This first round of feedback is open to 9 February 2026. Your feedback will guide future planning for public toilets and showers, including cleaning schedules and maintenance priorities. This is an important step in meeting community expectations and improving satisfaction.


Have your say on public toilets

To make it easy for you to share your thoughts, we’re offering several ways to get involved:

  • In person
    Surveys and feedback can also be completed in-person at any of our customer service centres/libraries or emailed to feedback@egipps.vic.gov.au or mailed to PO Box 1618, Bairnsdale VIC 3875.

What’s next?
This work is part of our East Gippsland Public Amenities Service Review.

Once we’ve completed the first round of community consultation, we will be collating your feedback to help shape the draft East Gippsland Public Services Amenities Review. As part of this work, we will also be considering the broader provision/distribution of facilities owned or operated by private entities, other levels of government or Committees of Management.

When the draft service review document is ready in 2026, we’ll share it with the community and invite you to have your say again.

Stay involved, your feedback makes a difference!

  • Project Update – Public Toilets Review

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    Thank you to everyone who contributed to our recent Public Toilets Review. We appreciate the time community members have taken to share their experiences and ideas for improving public amenities across East Gippsland.

    What We Heard

    We received a total of 648 responses.

    Your feedback has given us valuable insights into how well our current public toilet services are meeting community needs.

    Satisfaction Levels

    Overall satisfaction with our public toilet services is medium to low.
    Key themes emerging from the responses include:

    • Cleanliness — the most significant concern raised through survey.
    • Availability of supplies — including toilet paper, soap, and functioning dispensers.

    These insights help us better understand where improvements are most needed.

    What Happens Next

    Council will be using the data collected to inform the development of the Public Amenities Service Review and guide our broader toilet strategy moving forward. This information will play an important role in identifying gaps in current service provision and shaping future improvements.

    We are now undertaking detailed analysis of the feedback and will soon begin engaging with targeted stakeholders to further test, refine, and confirm our potential future direction.

Page last updated: 03 Mar 2026, 04:53 PM