FAQs

Our Road Management Plan helps us to use our resources efficiently and effectively, to set maintenance standards and meet legal responsibilities under the Road Management Act 2004. 

Our plan ensures our local roads, footpath and related assets are maintained fairly and safely across our region.

The following assets are covered by the Road Management Plan:

• Council-managed sealed and unsealed roads
• Footpaths
• Bridges
• Walking tracks
• Kerb and channel
• Roadside drainage
• Signage
• Linemarking 
• Roadside vegetation 
• Roadside safety systems and furniture

The Road Management Plan is a statutory requirement, setting out how we inspect, maintain and repair our local roads and footpaths. 

The plan sets the expectation around how quickly we fix issues like potholes, raised or uneven footpaths or the cleaning of roadside drains in your local area.

The plan does not cover: 

• Arterial roads or highways that are managed by the Victorian Government Department of Transport and Planning (DTP)
• Roads managed by neighbouring shire councils
• Roads managed by the Victorian Government Department of Energy, Environment and Climate Action (DEECA) or Parks Victoria

For all maintenance concerns or reports not related to the “Draft Road Management Plan” please contact our friendly team via:

• Telephone: 03 5153 9500 
• Email: feedback@egipps.vic.gov.au 
• SnapSendSolve App: https://www.snapsendsolve.com/ 

You can provide feedback by:

• Completing the survey on this website
• Provide written feedback by mail: PO Box 1618, Bairnsdale, 3875
• Email "Draft Road Management Plan" to: feedback@egipps.vic.gov.au
• In person at any of our service centres and libraries

Your feedback will help us to prioritise areas of maintenance activities that are important to the community. While there are minimum service standards if community feedback identifies areas that are of greater importance, we can adjust the intervention levels to allocate increase response time and budget to specific maintenance activities. 

Your feedback ensures council is using our resources to create the best benefit to the community.

East Gippsland Shire Council collects your information to seek feedback for the draft Road Management Plan. The information you provide will be used for internal planning on this document only and will remain completely confidential.

This project allows you to submit your feedback anonymously however, if you choose to include any personal information, such as your name, or address, please note this will be visible to Council for the specific purpose of developing the plan.

For more information on Council’s Privacy Policy, please visit the EGSC Privacy Policy link at the bottom of this page or email feedback@egipps.vic.gov.au if you have any questions.